Garden Best provides Instant Return Service: Please return from 10:30am to 7:30 pm (Monday to Sunday) for returning service
Return Period:
Fresh Flower products: No returning but have money return in 1 day depending the error damaged case
Non-flowers products: Within 7 working days
Return Condition and Situation:
1. Wrong Styles
2. Product Damaged
3. Delivery Error
Please check the product immediately when the time you received the product and make sure the above problems is invalid before you confirm the receipt. If the goods are found problems after the receipt, please notify the Garden Best's customer service for the goods replacement and return rrangements.
Refunds:
Under normal circumstances, if not special circumstances, Garden Best's will provide product replacement in priority, and we will not do the refund arrangements. If a special situation occurs, Garden Best and the customers will discuss the refund criteria, which needs both sides agreement and confirmation on the refund arrangements. If you have any questions about the goods, please contact us immediately and confirm the matter. So as to avoid unnecessary misunderstanding and time wasting. We will try our best to treat customers fairly and equally for the most urgent matters.
Returns:
1. Garden Best delivery staff will come and take back the return products, no return fee needed
2. Returning at stores, styles change or money return
For details, please confirm the returning arrangements
Instant Customer Service Tools:
1. MESSAGER within the site
2. Hotline/Whatsapp: +852 6312 9138
3. Facebook Inbox
Website Service Hours: 24 hours
